Review Guidelines

General

Members should take all the reviews posted here as individual and highly subjective opinions. We do not endorse any of the opinions expressed by reviewers nor the product owner’s responses, nor are we affiliated with any establishment listed or reviewed on this web site. Completium reserves the right to remove a review or a product owner response for any reason.

All reviews must follow Completium’s guidelines:

Reviews are only to be written by someone who is over the age of 13

Unique and independent

We allow one review per person on any given subject. We do not allow repeated reviews of the same subject by the same reviewer, nor questions for other reviewers or comments about other reviews, reviewers or product owner responses.
Note: If you'd like to update a review, please contact us; we'll remove your previous review and let you know when you can submit a new one.

Language and tone

Reviews must not contain profanity, threats, prejudiced comments, hate speech or malicious bad-mouthing other institutions, professional bodies or products.

Individual perspective

Reviews must be based on a first-hand experience. Reviews should be individual opinions and/or customer service related experiences. Reviews must not be written by product owners posing as participants/reviewers, nor written by current or past employees, nor can they be second-hand stories from others. Reviews must not contain hearsay including rumours, quotations from other sources or the reported opinions/experience of others. (Note: Hearsay is defined as unverified information heard or received from another.)

Original

A review must be original and must not quote material from other sources, including other review sites.

Incentive

We do not allow reviews to be written based on a product owner’s incentive. Offering discounts (on current or future events), or any other kind of special treatment in exchange for a review is expressly not allowed. Any product owner found to be offering incentives in exchange for reviews will be dealt with accordingly.

Relevant to other reviewers

Reviews must not contain personally insulting language or descriptions, nor smear campaigns or content that is irrelevant and unhelpful to others. Reviews must not be about an event that happened more than five years ago. We are not a forum for general political, ethical or religious opinions. We will not post questions or comments directed to product owners or questions/comments directed to, or about, Completium staff or other Completium members.

Submitted for an appropriate product

Reviews must be for a product or event that meets our listing criteria. For more information on Completium listings, please read our listing requirements.

Non-commercial

Reviews must not contain commercial web addresses, e-mail addresses or contact information. No promotional material of any kind. We reserve the right to reject any URL for any reason.

Written with standard e-mail etiquette

Reviews must not contain: ALL CAPS, HTML tags, excessive typographic symbols or slang. Please note that most text and paragraph formatting, including lists, will not appear in reviews.

Submitted using a valid e-mail address

Reviews must not be submitted using a fake e-mail address, please. We may need to contact you if there is a problem with your review. Completium values your privacy - please read our privacy statement.