Last updated: June 2008

By providing your personal details to us, you signify your acceptance of our Privacy Statement. If you do not agree to this statement, please do not provide your personal details to us. This privacy statement is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general. We will use your information for the purposes set out in paragraph 5 below. You will have an opportunity to unsubscribe whenever we communicate with you.

We may need to update this privacy statement from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

Completium is committed to your right to privacy and to the ethical use of information online. We adhere strictly to the following privacy practices.

No release of personally identifiable information to third parties

We do not rent, sell, give, exchange, or otherwise share personally identifiable information with other individuals or organisations.

Administration and Data Management

We may transfer your personal information to third parties under confidentiality obligations when the performance of any service in relation to the activities above is sub-contracted (e.g. the administration of a marketing campaign).

Personally identifiable information is collected only on a voluntary basis

Personally identifiable information such your postal address, telephone number, or credit card number are collected only if you "opt in" by choosing to give us this information on a voluntary basis by registering to list products or services.

You may choose to provide us with personal information if, for example, you: contact us with an enquiry; register on the site, fill out a survey or other form with your personal information included; request us to provide you with information; enter a competition; post information to public areas of the site or participate in a promotion.

You have the opportunity to choose not to opt-in receive communications from us at any point where we request information about you.

By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy policy.

We also collect data that helps us identify the time, date, Internet location, and system information you use during your publication. This information will assist us in the event of fraud against your credit card.

How we use the information

We will only use the information you give us on the website for the purposes described in this privacy policy.

Personal identifiable information you choose to give us will only be used to:

  • Process membership applications
  • Process billing and orders for products/services you choose to purchase or list on our site
  • Send you product information and occasional special offers or announcements from select Completium partners. Completium assures that members who "opt-in" will receive no more than 3 special communications a month.

We may use your personal information in order to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you order from us or any of our agents, or for the fulfilment of such transactions (e.g. delivery). The personal information you provide may be used by an authorised vendor to fulfil that order.

Aggregate Anonymous Data

We do collect "aggregate anonymous data", which means that the information will not contain any personally identifiable information about you.

We use this aggregate data to help us understand how the site is being used and to improve its usability, and to enhance the quality and availability of products and services we offer. We also use aggregate data from online surveys you choose to fill out for research and publication purposes. Once again, this is aggregate data only; individuals or firms are not identified in any such research or publication.

Sale and Transfer

In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

Legal purposes

We may disclose your personal information if required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.

Cookies

In common with many websites, we use "cookies" to help us gather the following information from visitors to Completium, for example:

  • The IP address from which you access the site
  • The type of browser and operating system used to access the site
  • The date and time of your access to the site
  • The pages you visit: The internet address of the website from which you accessed the site

A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you do disable cookies some functions on the site may not work correctly.

We use information from cookies, for example, to learn about the number of visitors to our site and the type of technology that our visitors use. Cookies help us to monitor what sort of content is popular and to assess visitors browsing habits. When a user revisits the site, we may recognise the user by the cookie and customise the user's experience accordingly. We can use this information to continually improve the content and usability of the site.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

We do not connect the information collected through cookies with other information that is personally identifiable, unless required or permitted to do so by law or to enforce the Terms & Conditions.

Links

The Completium site contains links to other sites. Please be aware that we are not responsible for the privacy policies of other sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of each site they visit. Completium’s privacy statement applies only to information collected by our website.

How we protect your information

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, Completium cannot guarantee that communications between you and Completium, or information stored on Completium servers, will be free from unauthorised access by third parties.

Your details and contacting us

You can check what personal information we hold about you, update your information, ask us to remove your information, correct any inaccuracies in such personal information or ask us questions about our Privacy Statement, by contacting us at contact@completium.com. We will make every effort to respond to your request in a timely manner.